An apology to some credit card users

Hello friends.

Due to internet connection issues this past weekend, a number of you may have been charged multiple times for transactions made using credit cards Friday, March 13-Sunday, March 15.  We have since resolved the internet issues and assure you that it was not a security issue–only a connectivity problem causing a number of charges to be run multiple times.  We are in touch with our merchant services provider to have all duplicate charges reversed.  This may take a day or two to reflect on your statement but please know that we are working on it.

We are very sorry for this problem and are taking steps to ensure that it cannot happen again.  Please feel free to contact me directly at ryan (at) peregrineespresso.com if you have any other questions.

Please forgive us.

Ryan

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s